To be the only choice for Clients, Candidates and Employees
We will be the only choice for clients, candidates and employees by continuing to set the standard in education recruitment. We will be the most organised, efficient and well run part of the Capita Group and will consistently exceed expectations. We will maintain the highest standards of professionalism both internally and externally with every member of the CER team being passionate and proactive in their roles. We will consistently and efficiently perform the individual tasks that contribute to the success of the whole by being supportive of each other and through our commitment to professional development.
WE HAVE INTEGRITY
Deliver what we promise and don’t promise what we can’t deliver
We earn respect by building open, honest and trustworthy relationships.
We respect and value the ethics and ideals of customers and colleagues. Creating an environment where mistakes can be admitted openly and solutions found.
We operate an open door policy.
WE ARE PASSIONATE ABOUT SERVICE
Able to deliver, respond and exceed expectation
We demonstrate that we can listen, respect, and that we are reliable, responsive and consistent. We go the extra mile.
WE SEIZE THE MOMENT
Motivate and empower individuals to think creatively and take control of issues, maximising every opportunity
We look for the most simple and direct solution to any problem and we improve upon rather than reinvent the wheel. We are accepting of new ideas that will improve what we do.
TOGETHER WE CAN ACHIEVE ANYTHING
As a proactive team we achieve our goals and share and celebrate success
Team work is vital. We recognise the strengths in each other and we help each other to get better at the things we are less good at.
WE WANT TO WIN
To be number one you have to believe that you are number one
CER has a winning mentality as an individual & as a business. Our aim is for perfection. To get there, we must identify and exploit our competitors’ weaknesses, maximise our own strengths, and strike fear into the hearts of our competitors. By building on our knowledge and past achievements we will be the biggest & the best.